Secure Dental File Upload

Secure dental file upload replaces email attachments and unsecured file-sharing links with a purpose-built path for scans and design files, built directly into the client portal so nothing about your case data passes through a third-party service.

Built for large scan files

Intraoral scans, CBCT DICOM sets and design files are often too large for email, and standard inboxes were never designed to handle them reliably. Secure dental file upload through the portal is built to handle these file sizes directly — export your scan from exocad or 3Shape and upload it without resizing, compressing, or routing it through a third-party file-sharing tool first.

Standard formats from both major CAD platforms are supported, along with common CBCT DICOM sets, so the file leaving your scanner or workstation reaches us in the same format without a conversion step in between.

Every file tied to a specific case

Uploads through secure dental file upload attach directly to the case record they belong to, so there is no guessing which attachment matches which patient in a long email thread. That matters most on busy weeks, when a mismatched file could mean the wrong scan gets designed against the wrong prescription.

Files are only visible to your clinic account and the technician assigned to that specific case — not published, not shared outside the engagement, and not accessible to other accounts on the same portal instance.

Getting started

Secure dental file upload works the same way for a single case or a full batch — the upload path does not change based on volume. For the broader portal experience beyond file transfer specifically, see our dental CAD outsourcing portal page, or dental case management portal for how uploaded files move through case tracking afterward.

For unusually large batch uploads, our team can advise the best submission method in advance so a large volume delivery does not stall partway through. Request portal access through the client portal link in the site navigation, or reach out through our contact page to get started.

Practices that previously relied on generic cloud storage links for scan transfer often move to secure dental file upload specifically because those generic links do not tie a file to a case record automatically — someone still has to manually match the link to the right patient, which is exactly the step secure upload removes.

For labs managing files from multiple referring clinics at once, secure dental file upload keeps every incoming scan organized by clinic account from the moment it arrives, so a busy intake day does not turn into a backlog of unsorted attachments waiting to be matched to the right case.

File retention follows the same account-based access model as everything else in the portal — your team can revisit any file tied to a past case at any time, without needing to search through old email threads to find the original scan.